About Me - Grace Cunningham
Founder of ZR Virtual Support
My name is Grace and i am the face of ZR Virtual Support. I have worked within administrative support roles since my first ever
employed apprenticeship in Business Administration Level 2 within a law firm.
I have a legal secretary background of working within Solicitors. Within different departments, from Criminal Law, Wills and Probate to Family Law.
I also have over six years experience of working within a busy, and fast-paced Mental Health Service for the NHS. Within this role I supported clinicians providing therapy (CBT/EMDR/Counsellors), managed waiting lists, arranged the booking of treatment sessions, management of clinician diaries, processing new referrals and much more. I'm customed to behind the scenes of clinical work.
I am a very organised person, both in my personal and professional life where everything has to have a plan & time frame!
- I think this is fab, my family.... not all the time! If your wondering, ZR are the initials of my two beautiful children who creating this new, fresh version of virtual support is for.
I’d love to hear all about your business and to see how I can assist you in developing or maintaining the same

Above is a list of services that can be provided, if your task or need is not listed above - don't worry.
I understand that need is different for every business, please contact me today to discuss what ZR can offer
SERVICES
Email & Inbox Management
Inbox support
Calendar/Diary Management
File/folder management
Create tasks/reminders
Arranging Meetings
Create template responses
Categorising
Inbox Clean Up
Audio Transcription
Forwarding/sending emails on your behalf
Forwarding correspondence via post *incurs extra charge
Copy-typing
Call handling – taking incoming and outgoing calls
Call handling – taking detailed and accurate messages
Creating draft letters for approval -as per task set (i.e rate increase letters to your clients)
Corresponding & Responding
Social Media
Replying to comments on behalf of you
Replying to private messages
Replying to enquiries on your behalf
Scheduling posts on your social media
Assistance of website building
ZR Virtual Support
Let's Work Together
Your hands on Personal Assistant who works remotely. Only pay for support as and when you need it!
Experience of CRM systems such as RIO. IAPTUS, Clio and more